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AN ASSESSMENT ON THE HUMAN RESOURCES MANAGEMENT PRACTICES AFFECTING THE PERFORMANCE OF HEALTHCARE STAFF IN KENYA: A CASE OF PUBLIC HOSPITALS IN NAIROBI, KENYA

AN ASSESSMENT ON THE HUMAN RESOURCES MANAGEMENT PRACTICES AFFECTING THE PERFORMANCE OF HEALTHCARE STAFF IN KENYA: A CASE OF PUBLIC HOSPITALS IN NAIROBI, KENYA

Author:

Dr. Judith Emboyi Bwonya

Doctor Of Philosophy In Management And Leadership, Management University Of Africa

Co-Authors:

Prof. Martin Ogutu

Lecturer, University of Nairobi

Dr. Washington Okeyo

Lecturer, Management University of Africa


ABSTRACT

The practice of managing people has undergone tremendous changes over the past few years.  Previously, the duties of human resources management normally centered on staffing activities such as hiring, keeping and organizing other personnel practices.  However, today organizations can no longer afford to look at people as a commodity to be exploited to exhaustion and then discarded. The purpose of this study was to examine the extent to which human resource practices are utilized in public hospitals with a case study on selected hospitals. This study provides a preliminary view of the extent to which human resource practices have been adopted within the health care sector. Descriptive survey design will be adopted in the study. The target population for this study was 8 health projects in Public Hospitals within Nairobi County, from where 168 respondents involved in implementation of health projects were selected. Stratified random sampling was used to select a sample size of 84 respondents. Questionnaire was used to collect data. Quantitative data collected was analyzed by the use of descriptive statistics using SPSS (Version 22) and presented through percentages, means, standard deviations frequencies and in prose-form. Multiple regression analysis was used to establish the relations between the independent and dependent variables. The study can conclude HRM are very important in improving performance in organizations. Human resource management practices such as employee satisfaction, training and skills development programs, internal promotion and incentive pay enhance performance of workers. From the findings, there is a need to increase individual reward packages for employees who demonstrate good performance. Use of intimidating approaches such creation of impression that workers are dispensable do not increase their output. Further research should be carried out on the factors that influence effectiveness of human resource management in hospitals; challenges met by managers when implementing strategic human resource practices and how hospital re engineer their human resource management practices in order to adapt to changes in their work environment.


 

 

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