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STRATEGIES ADOPTED BY COMMERCIAL BANKS IN KENYA TO COMBAT FRAUD: A SURVEY OF SELECTED COMMERCIAL BANKS IN KENYA

STRATEGIES ADOPTED BY COMMERCIAL BANKS IN KENYA TO COMBAT FRAUD: A SURVEY OF SELECTED COMMERCIAL BANKS IN KENYA

Jimmy Mutuku Mwithi - Kenya Methodist University

Dr. Joseph Ngugi Kamau - Lecturer, Kenya Methodist University 


ABSTRACT

Over the past 10 years, commercial banks across the globe have experienced an upsurge of losses arising from frauds that affect customers’ accounts as well as the banks’ internal accounts. In Kenya, as in other rapidly developing countries, the impact of the upsurge in frauds has been particularly hard on the fragile financial infrastructure. The discussions of this paper sought to explore strategies adopted by commercial banks to combat fraud in commercial banking sector in Kenya. Specifically the paper sought to explore influence of know your customer, crime and anti-money laundering, technology and internal controls issues to combating fraud. Based on the objectives, the study concluded that legal Framework set by organizations and central banks such as verification of client personal information assist in combating fraud to a great extent. Most of the organization had access to personal and private information that they use in combating fraud to a great extent. On internal control, the study concluded that commercial banks are major institutions responsible for controlling accounts conducts and relationship. Finally, the study concluded that Real Time Gross Settlement (RTGS) mode of payment is associated with less frauds compared to manual methods of payments to a great extent.  


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INFLUENCE OF STAKEHOLDERS INVOLVEMENT IN ORGANIZATIONAL LEADERSHIP ON UNIVERSITY PERFORMANCE: THE CASE OF KARATINA UNIVERSITY

INFLUENCE OF STAKEHOLDERS INVOLVEMENT IN ORGANIZATIONAL LEADERSHIP ON UNIVERSITY PERFORMANCE: THE CASE OF KARATINA UNIVERSITY 

Moses Muturi Murimi - Lecturer, Karatina University

Dr. Humprey Omondi - Lecturer, Karatina University


ABSTRACT

The purpose of the study was to investigate the effect of stakeholders’ involvement in organizational leadership on Karatina University performance. The autocratic, democratic, tranformational, transactional and laissez-faire leadership styles have been extensively discussed. Descriptive research design was employed on a target population of Karatina University’s stakeholders. Using stratified random sampling technique the study sample 10 lecturers and 30 students from the student council. Primary data was collected using semistructured questionnaires. The data collected was analyzed using decriptive statistics (mean, standard deviation, frequency and percentage) and multiple linear regression model using ordinary least square method. The mixed models analysis shows that although the impact of directive leadership on performance was contingent in nature, the positive effect of participative leadership on their performance was above and beyond those of autocratic tendencies. The result showed that leadership styles significantly predicted performance with teh help of stakeholdrs involvement: stakeholder involvement (β=1.403, p = .012) was found to account for more variance in performance than leadership style (β=.571, p = .002). The implications for practice and theory have been discussed


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THE EFFECT OF TABLE BANKING ON THE PERFORMANCE OF MICRO AND SMALL ENTERPRISES IN NAIROBI COUNTY

THE EFFECT OF TABLE BANKING ON THE PERFORMANCE OF MICRO AND SMALL ENTERPRISES IN NAIROBI COUNTY

Carolyn M. Kariuki - Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Dr. Patrick Karanja Ngugi - Lecturer, Jomo Kenyatta University of Agriculture and Technology, Nairobi, Kenya


ABSTRACT

Micro and small enterprises (MSEs) play a big role in social economic development in terms of employment creation and their significant contribution to the economy’s output of goods and services (Muthuri 2011). The Economic Survey (2006) states that the sector contributed over 50% of the new jobs created in 2005. Despite their significance, past statistics indicate that three out of five businesses fail within the first few months of operation (Kenya National Bureau of Statistics, 2007).The Government, private institutions and NGOs have come up with interventions like Table Banking to boost the performance of these enterprises. However, according to the 4th Annual Progress Report 2011-2012 (2013), the effect this concept has had on MSEs has not been determined. Consequently, this study aimed at delving deeper into this subject and coming up with a comprehensive report on it. The target group population was 2,340 Table Banking Group members in Nairobi managed by Maono Initiative, Joyful Women and SMEI. A sample of 10% was drawn using stratified random sampling technique to get a sample size of 234 respondents. Primary data was collected through self-administered questionnaires and individual interviews conducted where gaps in data collection were found. The study revealed that Table Banking has increased ease of access of credit for micro and small enterprises who would normally not qualify for credit from formal financial institutions. It also revealed that Table Banking groups are lacking in capacity building, technology transfer and market linkages of the members. However, it was evident that social capital was a key component of Table Banking with mentorship, accountability and loan guarantee being the major benefits brought out by the respondents. Challenges of being in such groups were also not lacking, the major ones being non-serious members and loan defaulting. Nevertheless, 95% of the entrepreneurs involved in this study confidently said that their businesses had grown in terms of profitability, customer base, product diversification and asset base. In fact, the study revealed that most businesses in Table Banking Groups are between 0 and 2 years and by the time they hit their 3rd year, they are slowly outgrowing the groups; at this stage, they need bigger loans and more sophisticated technologies and trainings in order to grow further. The study recommends that proper structures and policies be put in place by the Government to ensure that these groups are nurtured so well that they do not fall out of the group as they grow. The study also recommends that further research is done on how other countries run this concept and how Kenya can make the concept work better for micro and small enterprises. 


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ANALYSIS OF CORPORATE FINANCIAL DISTRESS DETERMINANTS: A SURVEY OF NON-FINANCIAL FIRMS LISTED IN THE NSE

ANALYSIS OF CORPORATE FINANCIAL DISTRESS DETERMINANTS: A SURVEY OF NON-FINANCIAL FIRMS LISTED IN THE NSE

Caxton M. Ngeywo - Masters Student, Jomo Kenyatta University of Science and Technology, Kenya 

Prof. Stephen Nyambengera - Lecturer, Jomo Kenyatta University of Science and Technology, Kenya


ABSTRACT

The public service of any country and in particular the civil service plays an indispensable role in the effective delivery of public services which is key to the functioning of a national economy.  It becomes imperative on the public service sector to look into production of new services or just an improvement of the current services and products or process which calls for innovation. The study’s objective was to determine the effects of performance contracting on innovation of the employees at Kenya Revenue Authority. Case study research design approach was adopted on a target population of 1052 employees at KRA headquarters. Using stratified sampling technique, 105 employees were selected from five departments and questionnaires administered. Descriptive and inferential analysis using chi-square and linear regression using ordinary least square method were adopted. The study found out that KRA employees have signed performance contracts whose terms they are moderately involved in drafting. Performance contracts enhanced employees’ ability to discharge duties, thus, service delivery. Besides, though they were rewarded when they improved the performance, promotions were not pegged on their innovativeness. The study concluded that performance contracting has had positive effect on process innovation though little effect on service or market innovations. The study recommends that employees should not feel bound by the terms in the performance contracts but their actions or performance should be motivated by moral obligation and personal ambitions; besides, the contracts’ targets or goals should be raised each year to encourage employees to aim higher and improve service delivery. 


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THE EFFECTS OF MIRAA TRADE ON FARMERS WEALTH: A CASE STUDY OF FARMERS IN MERU NORTH DISTRICT, KENYA

THE EFFECTS OF MIRAA TRADE ON FARMERS WEALTH:  A CASE STUDY OF FARMERS IN MERU NORTH DISTRICT, KENYA

Jeremiah K. Mailutha - Masters Student, Moi University, Kenya

Conlet W. Kikechi - Lecturer, Moi University, Kenya


ABSTRACT

Traditionally, miraa was used as a cultural symbol by the communities in the district, but the commodity has since been fully commercialized. Miraa trade is believed to affect people’s lives in various aspects ranging from economic, social, cultural, health and legal. The biggest part of the produce is being exported to European countries and other parts of the world. The research project proposal seeks to investigate the effects of Miraa trade among farmers in Meru North district of Eastern province. Miraa trade has been faced with a lot of opposition both from governments and organizational groups.  For example, the National Agency Control Against Drug Abuse (NACADA) has in many occasions called for ban of free trade of miraa in order to reduce its abuse. Various governments such as the United Kingdom have attempted to ban Miraa trade across their borders on the same premises. Worse of all, the government of the Republic of Tanzania has completely banned miraa trade within her borders. These decisions by governments and organizations have therefore attracted a lot of attention toward miraa trade in order to establish its importance or effects to the society. It is within this premise that the researcher intends to carry out a research to establish the effects of miraa trade on farmers, wealth in Meru North district. A descriptive research design will be used. Data for the research will be collected using structured questionnaires to be administered to farmers in six main locations of Meru North district. Each region will have twenty respondents making a total of 120 respondents. A structured questionnaire will be administered. Data obtained will be analyzed using both qualitative and quantitative methods. Likert type and semantic differentials will be used to assess the effects of Miraa trade among the farmers.


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ASSESSMENT OF BENEFITS AND RISKS OF OUTSOURCING ENVIRONMENTAL, HEALTH AND SAFETY MANAGEMENT SERVICES BY ORGANIZATIONS IN KENYA

ASSESSMENT OF BENEFITS AND RISKS OF OUTSOURCING ENVIRONMENTAL, HEALTH AND SAFETY MANAGEMENT SERVICES BY ORGANIZATIONS IN KENYA 

James Thiaine - Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Prof. Robert Kinyua - Lecturer, Jomo Kenyatta University of Agriculture and Technology, Kenya

Pius W.  Makhonge - Institute of Energy and Environmental Technology (IEET), Jomo Kenyatta University of Agriculture and Technology, Kenya


ABSTRACT

The research assessed the benefits and risks of outsourcing Environment, Health and Safety management in selected organizations in Nairobi.  The research used descriptive research design.  Sampling technique was random with a sample size of 42 workplaces. Primary data was collected through questionnaires and interview while secondary data was collected from review of relevant literature. Data analysis was done by means of SPSS software. Data was presented by means of text, tables, bar graphs and pie charts. The study found that there is a significant association between benefits and risks of outsourcing EHS management. The study found that the main reason for outsourcing EHS management is to have dynamic access to diverse and best EHS experts while the main benefit realized from outsourcing EHS management is improved compliance with EHS regulations.  The study found that the risks of outsourcing EHS management outweigh the benefits; hence organizations need to be cautious in deciding to outsource EHS management. The study found that the main aspects of EHS management usually outsourced to consultants are EHS auditing and training.  The study found that a blended model that entails managing EHS in-house and outsourcing some aspects to consultants is the best management model. The study recommends that organizations should be careful before deciding to outsource EHS management. Organizations should only outsource aspects that have to be done by consultants such as EHS audits. Organizations should also build in-house organizational capacity in EHS management. Organizations should periodically engage consultants to audit their EHS management system and bring in best practices from other organizations. Further research is needed to appraise the blended model of EHS management to identify its strengths and weaknesses. 


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EFFECTS OF E-PROCUREMENT ON THE EFFICIENCY OF SUPPLY CHAIN MANAGEMENT IN FIVE STAR HOTELS IN NAIROBI CITY, KENYA

EFFECTS OF E-PROCUREMENT ON THE EFFICIENCY OF SUPPLY CHAIN MANAGEMENT IN FIVE STAR HOTELS IN NAIROBI CITY, KENYA

Otieno Nelly Cynthia- Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Dr. Mike A. Iravo - Lecturer, Jomo Kenyatta University of Agriculture and Technology, Kenya


ABSTRACT

In the hotel business, the flow of goods, services, and information should be designed to efficiently transform raw materials into finished products/services with values. Lodging Services regularly purchase a large quantity of supplies for which procurement systems play a crucial role in maintaining daily operations and quality. Today, a major goal of a hotel’s supply chain management is to efficiently apply information technology to its procurement systems (Tanvi & Clark, 2005). The study was aimed at exploring how cost effectiveness can influence efficiency in supply chain management, the transparency that is brought about in E-procurement and time effectiveness brought about by E-procurement in five star hotels in Nairobi City Country. The study endeavored to use descriptive research design since it deals with clearly defined problems. The study targeted five star hotels in Nairobi City County which are fifteen in number. Convenience sampling was used in the study since the study is targeting respondents that have the right information. Data was collected through the use of structured questionnaires which had open and close ended questions. The data was later analyzed using SPSS version 20 for the purposes of generating results in form of tables and graphs for report writing. The study concluded that through e-procurement the cost of procurement has been reduced significantly in terms of the manpower needed as well as the materials that were used in conventional procurement. Transparency has also been achieved since cases of fraud have been reduced as well as the ability to follow up electronically on procurement activities that have become easier to manage. The procurement time has also been efficiently managed since most of the official documents are electronically generated while at the same time storage and retrieval of information has become easier and faster. The study recommends that organizations that want to have a competitive edge should adopt e-procurement to make their supply chains faster and more efficient.


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ROLE OF INFORMATION TECHNOLOGY IN SUPPLY CHAIN AGILITY ON FMCG MANUFACTURERS IN KENYA

ROLE OF INFORMATION TECHNOLOGY IN SUPPLY CHAIN AGILITY ON FMCG MANUFACTURERS IN KENYA

Maureen Bungei - Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Dr. Gladys Rotich - Jomo Kenyatta University of Agriculture and Technology, Kenya


ABSTRACT

The study sought to evaluate the role of Information Technology on supply chain agility on FMCG manufacturers in Kenya. In particular the study sought to achieve the following specific objectives:  to determine the role of backend integration, managerial competency, strategic partnership, Agent software on supply chain agility on FMCG manufacturers in Kenya with a case study of Unilever. The study used a descriptive research design which determines and reports things as presented.  A target population of 125 staff with a sample size of 95 staff was selected using a stratified sampling technique. Both quantitative and qualitative data was collected using self-administered questionnaire, for the quantitative component of the study a self-administered five point Likert Scale questionnaire was administered. Descriptive and inferential statistical data analysis was carried out on quantitative data and the Pearson’s correlation coefficient was used to determine the relationship between the independent variables and the dependent variables while regression analysis was used to predict the effect of information technology on supply chain agility. The findings statistically concluded that there was a positive relationship between Backend Integration, Managerial Competency, Strategic partnership and Agent software technology and supply chain agility. It was recommended that the manufacturing sector should adopt and implement information technology and its innovation to enhance competitive advantage in their supply chain. Agile supply chains will promote the manufacturing sector to attain a sustained annual GDP growth of 10 per cent in realization of the Vision 2030.


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FACTORS AFFECTING ACCESS TO PROCUREMENT OPPORTUNITIES IN PUBLIC SECONDARY SCHOOLS BY SMALL AND MEDIUM ENTERPRISES IN KENYA: A SURVEY OF LIMURU SUB-COUNTY

FACTORS AFFECTING ACCESS TO PROCUREMENT OPPORTUNITIES IN PUBLIC SECONDARY SCHOOLS BY SMALL AND MEDIUM ENTERPRISES IN KENYA: A SURVEY OF LIMURU SUB-COUNTY

Mercy Wambui Gitari - Master of Science in Procurement and Logistics, Jomo Kenyatta University of Agriculture and Technology, Kenya

Dr. Karanja Kabare - Jomo Kenyatta University of Agriculture and Technology, Kenya


ABSTRACT

Public procurement serves as one window through which public sector interacts with private sector. How such interaction is managed is very important in widening the base of participation by the private sector in public procurement. Though public procurement contracts vary mainly in size, some are clearly within the capabilities of Small and Medium size Enterprises (SME) which are mostly owned by the youths. However, SMEs are sidelined from participating in public procurement despite their qualifications, sizes, level of production, comparative tallies of public contracts secured by SMEs in public secondary schools against those secured by large enterprises are still very small. The study sought to investigate the factors affecting access to public procurement opportunities by SMEs in public secondary schools in Limuru Sub-County. The objectives of this study were to analyze the effect of competence of tender committee members on access to procurement opportunities by SMEs, as well as to establish the effect of  regulatory framework implementation and to find out the effect of  tendering costs on access to procurement opportunities by SMEs in public secondary schools.  The study used survey design. The target population was  189 tender committee members in 21 public secondary schools. Stratified random technique was used to sample public secondary schools  according to their operational nature this include; full boarding, day schools and mixed day and boarding schools in Limuru Sub-County. Simple random technique was used to select 65 respondents, 55 of whom returned the questionnaires. The questionnaires were self administered through drop and pick them later method. The quantitative data was analyzed by use of descriptive and inferential statistics using statistical package for social science (SSPS). Descriptive statistics such as frequency and percentages were used to profile the sample characteristics and major patterns from the data. Bar graphs and tables were used to present data. The study used Pearson’s correlation test (r) and alpha value p to establish the relationship between the dependant and the independent variables. The study established that competence level of tender committee members is too low and is a big challenge during award of tenders to suppliers, there is weak enforcement of procurement laws in public secondary schools and costs incurred during tendering and execution of the contracts discourage the SMEs form applying for the available opportunities.The study established that there is a negative relationship between tendering costs and access to procurement opportunities by SMEs in public secondary schools. The study revealed that there was no statistical significance of two variable of access to procurement opportunities by SMEs and level of competence of tender committee members in public secondary schools, and also regulatory framework implementation. This study recommends that PPOA should initiate training to  tender committee members on the formal tools and methods friendly to SMEs participation The government should incorporate cost reduction  strategies in  secondary schools procurement process that are within the law and more policies should be formed and implemented to improve on SMEs participation in public secondary schools procurement. 


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FACTORS AFFECTING THE PROCUREMENT OF ERP IN THE PUBLIC SECTOR

FACTORS AFFECTING THE PROCUREMENT OF ERP IN THE PUBLIC SECTOR

Charity Nkonge - Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Dr. Agnes Njeru - Lecturer, Jomo Kenyatta University of Agriculture and Technology, Kenya


ABSTRACT

Re-insurance industry plays a key role in Kenya’s development. Very few companies have deployed Enterprise Resource Planning (ERP) system in their management of the supply chain despite the fact that ERP touches many core aspects of a firm’s operations; hence, its successful implementation and use are critical to performance and survival of an organization. In most cases, implementation of ERP fails at the procurement phase with translucent factors. The main objective of this study was to determine the factors that affect the procurement of ERP. The specific objectives were to find out whether Information Technology Infrastructure, Legislative Issues and Supply Chain Functions Management affect the procurement of ERP. This Research adopted an exploratory study with a case study of Kenya-Reinsurance Corporation Ltd (Kenya Re). The target population for the study was the 120 employees in Kenya-Re. The sample size was50 respondents selected from different departments using stratified sampling method. Data was collected using questionnaires. Data analysis was done using descriptive statistics such as frequency tables and charts and inferential statistics correlation analysis using SPSS computer software. The study concluded that IT infrastructure in public companies is not flexible because hence leading to either delays or avoidance of ERP procurement.  The study also concluded that the main legal cause of non-procurement of ERP in the public sector is as a result of external environment. The study recommends that ERP should be categorized as an essential supply as public policy framework should be enhanced to support faster decision making when it comes to procurement of ERP as it is very essential in the smooth running of the organization. The study also recommends that Public organizations should digitalize all their systems in readiness to the procurement of ERPs since all the systems to be supported by an ERP has to be digitalized since a successful ERP implementation requires a fit between the ERP system and the organizational processes it supports. Further research should be carried out to establish the skill levels and the effectiveness of the ERP trainers in public sector.


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ROLE OF SUPPLY CHAIN INTEGRATION ON SUPPLY CHAIN PERFORMANCE IN KENYAN STATE CORPORATIONS

ROLE OF SUPPLY CHAIN INTEGRATION ON SUPPLY CHAIN PERFORMANCE IN KENYAN STATE CORPORATIONS

Maureen Muthoni Njagi - Masters Student, Jomo Kenyatta University of Agriculture and Technology, Kenya

Prof. Martin Ogutu - Lecturer, University of Nairobi, Kenya


ABSTRACT

This research project set out to determine the impact of supply chain integration on supply chain performance in State Corporations in Kenya. It was motivated by the scarcity of studies on impact of supply chain integration on supply chain performance in State Corporations in Kenya. The research project was limited to State Corporations whose functions are strategic in nature as per the reclassification by the Presidential Task force on Parastatal Reforms of October 2013.A census study was conducted and questionnaires were used to obtain data in a bid to answer the following research questions; to what extent does integration of the internal operations in the supply chain affect supply chain performance in State Corporations in Kenya? To what extent does integration of the supplier in the supply chain affect supply chain performance in State Corporations in Kenya? To what extent does integration of the customer into the supply chain affect supply chain performance in State Corporations in Kenya? A total of 15 corporations were surveyed yielding a response rate of 78.9%. The study revealed that state corporations had achieved an above average level of integration in internal integration of operations, external integration with suppliers and external integration with suppliers at 57.6%, 54.8% and 59.4 % respectively. The findings also revealed a positive correlation in supply chain integration and supply chain performance.


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FACTORS INFLUENCING KENYAN TELECOMMUNICATION OPERATOR LOYALTY TO INTERNATIONAL SUPPLIERS OF WIRELESS EQUIPMENT

FACTORS INFLUENCING KENYAN TELECOMMUNICATION OPERATOR LOYALTY TO INTERNATIONAL SUPPLIERS OF WIRELESS EQUIPMENT

John Kipchumba Tanui - Master of Business Administration, University of Nairobi, Kenya


ABSTRACT

The objective of the study was to identify the factors that influence wireless telecom operators’ loyalty and to identify the effect of switching barrier on customer loyalty in the telecommunications equipment supply industry. To satisfy the research objectives the author used a descriptive research design comprising a census survey of wireless telecommunication operators in Kenya. Primary data was collected using semi-structured questionnaires. The questionnaire was administered through telephone survey, face to face interviews, or through email depending on the interviewee. The target respondents were the wireless telecoms operator companies’ staff and managers. The data analysis was done using mean scores, percentages and standard deviations. Where appropriate, the study results are presented in pie charts and graphs. The results of the study showed that the leading factors of selecting a vendor are reliability of equipments, technical support and low cost. The study found out that there is high satisfaction in most vendors’ operations and maintenance system (89%). 85% of the respondents were also satisfied with the performance of the equipments. Despite the willingness of the operators to switch vendors, there are still barriers that make this difficult. The cost of replacing equipments (37%) was considered to be prohibitive. The study recommends that the international suppliers of wireless telecom equipments should focus on customer satisfaction. This should be through provision of good product and service quality, and also maintaining reasonable costs of the equipment and services. The study further recommends that customer loyalty should be as a result of product benefits and not as a result of the switching costs which may be prohibitive. The study therefore recommends that competition among vendors should be encouraged to ensure that delivery of high quality services is maintained.  The study went further to recommend that switching barriers should be brought down so as to encourage competition in the industry. 


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Subcategories

  • INFLUENCE OF HUMAN RESOURCE MANAGEMENT STRATEGIES ON EMPLOYEE RETENTION IN SELECTED STATE CORPORATIONS IN KENYA

    Employee retention is becoming a real challenge in today’s work environment as employers begin to realize the value of people that make up the organization. It has been noted that lack of effective SHRM practices leads to increased rate employee turnover in many organizations. Many Kenyan state corporations have been characterized with high employee turnover rates. Recent surveys show that over 75% of state corporations experience low level of employees’ retention and face high staff turnover rates. Despite the fact that the Kenyan government has made efforts towards achievements of various development goals, the rate of employee retention in many state corporations has remained low for the past ten years. Notwithstanding the significant influence of Human Resource Management strategies on employee retention in organizations, most studies on SHRM and employee retention that have been undertaken in public and private organization and are not linked with employee retention in state corporations. The general objective of the study was to establish the influence of strategic human resource management practices on employee retention in selected state corporations in Kenya. The study specifically aimed to; assess the influence of employee recruitment strategy on employee retention in state corporations in Kenya; determine the influence of employee compensation strategy on employee retention in state corporations in Kenya; assess the influence of employee training strategy on employee retention in state corporations in Kenya and to establish the influence of employee relations strategy on employee retention in state corporations in Kenya. The study adopted a descriptive research design and the target population was a total of 372 human resource and development staff working in the selected state corporations with headquarters offices in Nairobi. The study applied a stratified random sampling technique to select 124 respondents as the sample size for the study. Questionnaires were used as the main data collection instruments and a pilot study was conducted to pretest questionnaires for reliability. Descriptive statistics and multiple regression analysis will be used to analyze the gathered data and the results were presented on tables, figures and graphs. The study findings showed that employee recruitment strategy; employee compensation strategy; employee training strategy and employee relations strategy influence employee retention in State Corporations in Kenya. The study concluded that recruitment strategy is the major human resource strategy that influences most employee retention in state corporations with a coefficient of 0.389, followed by compensation strategy with a coefficient of 0.185, then employee relations strategy with a coefficient of 0.128 and lastly training strategy with a coefficient of 0.123. The study recommended for application of recruitment strategy that emphasizes on higher and right academic qualifications, hiring of management trainees and use of head hunting to recruit the most experienced and skilled staff. The management of state corporations should formulate and implement effective employee compensation strategy through regular review employee salary structures, provision of good benefits and implementation of effective merit pay methods. The management of state corporations should adopt effective employee training strategy by regularly conducting on-the-job training; offthe-job training and leadership development training. The management of state corporations should adopt effective employee relations strategy through application of effective communication channels, use of effective conflict resolution methods, encouraging team building activities and providing better working conditions. 


    Author: Kinoti Agostino Kiogora  

    Co- Author:Dr. Kepha Ombui 

     

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